Shipping policy

  1. PURCHASING ON THE SITE, PAYMENT TERMS AND DELIVERY

 

  1. Each user understands that they may be presented with additional terms related to a specific purchase before the transaction has been confirmed (such as shipping terms for tangible goods). All prices are inclusive of VAT (wherever applicable) at the current valid rate, shipping costs, insurance, and other expenses.

 

  1. The Seller has the right to rectify the errors on the web page/portal, including any corrections in the price. In the event of a mistake in quoting the prices, or the product ordered is not available due to any reason, the Seller may cancel the order and notify the cancellation to the User. In case the payment was already transferred by the User, the Seller shall return the payment within ___ days or provide the User with an option to place a new order equivalent to the value of the initial purchase.

 

  1. If you order something that becomes unavailable before it can be provided to you, your only remedy is to receive a refund of your purchase price.

 

  1. Mode of payment to the Seller shall include the following: (Unless special terms of payments are not made in writing)

 

 

 

 

 

 

  1. Not all payment methods are available for all products that are sold on our website. The payment by credit card and cash on delivery are restricted to a certain product.

 

  1. The credit/debit card information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to us. It is the sole responsibility of the user of the service to ensure that the information entered in the relevant fields are correct.

 

  1. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the service.

 

  1. In case the payment (when choosing Bank transfer, PayPal, Credit Card etc.) is not received by the bank account of the Seller within following 5 business days after placing the order, it shall imply the cancellation of the order.

 

  1. The goods will be delivered within the stipulated time as mentioned in the Site upon the receipt of payment by the Seller.

 

  1. In case that the product ordered is out of stock, the Seller shall extend the delivery time without the prior consent of the User.

 

  1. The Seller is not responsible for delay of the transportation or for delay caused due to the incorrect address of the User.

 

  1. Upon receiving the product, the User holds the sole responsibility to check whether the delivered product fully corresponds with the order placed. In case of any damages, missing content or a part of an order, you are obliged to write everything clearly to our Customer Service within ____days of the delivery.

 

  1. In case the User has any comments or thinks the content was damaged during the transportation he is obliged to report this to the courier immediately when signing the transport document.

 

  1. The Seller is not responsible for any damage caused by the transporter. The User is obliged to enforce the potential damage from the transporter and/or Courier writing the note in the transport documents signed right after the delivery. Further complaints will not be taken into consideration by the Seller.

 

  • CLEVERCEL.AE will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.